Privacy Policy

Last updated: April 2026

1. Who we are

Beard & Grain Woodwork (“we”, “us”, “our”) operates this website:
https://www.beardandgrainwoodwork.co.uk/

Contact email: damian@beardandgrainwoodwork.co.uk

2. What data we collect

We may collect the following personal data:

• Name, email address, phone number

• Billing and shipping address

• Order and payment details (processed securely via third-party providers)

• Information submitted via contact forms or newsletter signup

• Website usage data (e.g. pages visited, device/browser info)

3. How we use your data

We use your data to:

• Process and deliver orders

• Communicate about your order or enquiry

• Send marketing emails (only if you opt in)

• Improve our website and services

• Comply with legal and accounting obligations

4. Payments

Payments are processed securely by third-party providers (e.g. Stripe, PayPal).

We do not store full payment card details on our website.

5. Newsletter

If you sign up to our newsletter:

• You will receive occasional emails about products, updates, or offers

• You can unsubscribe at any time via the link in emails

We only send marketing emails with your consent.

6. Cookies & tracking

This website uses cookies and similar technologies to:

• Ensure the site functions correctly

• Analyse website traffic

• Support marketing and advertising

We use tools such as:

• Google Analytics (to understand website usage)

• Meta (Facebook) Pixel (to measure and improve advertising)

The Meta Pixel may track your activity on this site and help show relevant ads on platforms like Facebook and Instagram.

You can manage or disable cookies through your browser settings.

7. Data sharing

We do not sell your personal data.

We may share your data with trusted third parties where necessary, including:

• Payment processors (e.g. Stripe, PayPal)

• Email marketing providers (e.g. Mailchimp, etc.)

• Website hosting and analytics providers

These providers only process your data on our behalf.

8. Data retention

We retain personal data only as long as necessary to:

• Fulfil orders

• Meet legal, tax, and accounting obligations

• Maintain business records

9. Your rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction or deletion

• Object to processing

• Withdraw consent (e.g. for marketing)

To exercise your rights, contact us via email.

10. Security

We take reasonable steps to protect your personal data, but no method of transmission over the internet is completely secure.

11. Changes to this policy

We may update this policy from time to time. Updates will be posted on this page.